Privacy Policy

Effective Date: 1 January 2025
Last Updated: 1 January 2025

Aldrich Obach Coaching & Decision Intelligence Academy ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our coaching, digital programs, or website (www.aldrichobach.com).

1. What We Collect

  • Name, email, phone number, payment details
  • Coaching notes, intake forms, journaling submissions, audio/video session data
  • Website usage data (IP address, device, browser)
  • Responses to assessments or AI-powered tools

2. How We Use It

  • Deliver coaching, courses, or digital services
  • Process payments securely
  • Improve your experience and our services
  • Send marketing communications (opt-out any time)
  • Fulfill legal or contractual obligations

3. Data Security

  • Stored on encrypted, secure systems (e.g. Google Workspace, Stripe, HubSpot)
  • Payment data processed only through PCI-DSS-compliant platforms
  • Access limited to authorized personnel under confidentiality agreements

4. Your Rights

  • Request access, correction, or deletion of data
  • Withdraw consent
  • Lodge a complaint if data rights are violated

Email: support@aldrichobach.com to make any request.

Terms of Service

Effective Date: 1 January 2025

These Terms of Service govern your access and use of Aldrich Obach’s coaching, online programs, and digital content (collectively "Services"). By using our Services, you agree to these Terms.

1. Coaching Disclaimer

  • Coaching is not therapy, financial, legal, or medical advice.
  • We help facilitate insight and decision-making. Outcomes depend on your action.
  • You are solely responsible for decisions made using our tools or frameworks.

Mental Health Disclaimer

If you are experiencing mental health issues, trauma, or psychological distress, we strongly recommend you seek help from a licensed mental health professional. Coaching is not a substitute for therapy, crisis support, or medical care.

Minor Protection

You must be 18 years of age or older to access or purchase our coaching services unless explicitly permitted with written consent from a parent or legal guardian.

2. Program Access & Conduct

  • Access is non-transferable and for personal use only
  • No copying, reselling, or sharing content without written consent
  • We reserve the right to remove any client for misconduct or disruption (no refund)

3. Media Consent & Recordings

  • Some sessions may be recorded for training purposes
  • By participating, you consent to internal use unless explicitly opted out
  • We may anonymize feedback or insights for marketing or training purposes

4. Refunds

  • All sales are final. No refunds unless due to double charge or exceptional circumstance
  • Refund requests must be made within 7 days (for eligible programs)

5. Intellectual Property

  • All materials, including videos, frameworks, assessments, and AI tools, are owned by Aldrich Obach
  • No part of any content may be reproduced, repackaged, or redistributed without permission

6. Limitation of Liability

  • You agree to indemnify and hold us harmless against all claims arising from your use of our services
  • To the fullest extent allowed by law, we are not liable for loss of income, emotional distress, or business interruption

7. Jurisdiction

  • These Terms are governed by the laws of New South Wales, Australia
  • Disputes shall be resolved under NSW jurisdiction or arbitration

8. Dispute Resolution

In the event of a dispute, both parties agree to attempt informal resolution. If a solution cannot be reached, the matter may proceed to mediation or binding arbitration under NSW law.

9. Force Majeure

We are not liable for interruptions caused by external platforms, natural disasters, or other events beyond our control

10. Insurance

Aldrich Obach holds current Professional Indemnity Insurance appropriate for certified coaching professionals

Cookie Policy

We use cookies and similar technologies to personalize content, provide social media features, and analyze our traffic.

1. Types of Cookies

  • Necessary Cookies: Essential for website function (e.g. login)
  • Performance Cookies: Track analytics anonymously
  • Marketing Cookies: Serve tailored content or ads

2. How to Manage Cookies

You can disable cookies in your browser settings. Some functions may not work correctly if cookies are disabled.

Additional Disclaimers

AI & Decision Frameworks

AI tools and decision-making frameworks are for support only. They do not replace human discretion or licensed advice. We disclaim all liability for decisions made using these tools.

Group Coaching & Community

Clients must respect confidentiality and conduct in group settings. We reserve the right to remove any participant causing harm, disrespect, or breach of confidentiality.

Third-Party Tools

We rely on trusted third-party platforms to deliver content. We are not responsible for outages or data loss on those platforms.

Accessibility

We are committed to providing an inclusive and accessible digital experience. If you encounter any accessibility barriers or require content in an alternative format, please contact us.

Email: support@aldrichobach.com

Informed Consent

By accessing this website, engaging in coaching, downloading materials, or purchasing any program or product from Aldrich Obach Coaching & Decision Intelligence Academy, you acknowledge and agree to the following:

  • You are engaging in coaching voluntarily
  • You understand the nature and limitations of coaching
  • You have read and accepted the Privacy Policy, Terms of Service, and associated Disclaimers
  • Your continued engagement constitutes full consent to these terms

Contact Information

Aldrich Obach Coaching & Decision Intelligence Academy
Email: support@aldrichobach.com
Website: www.aldrichobach.com

By accessing this site or purchasing any coaching or program, you agree to these terms.